Thank you for shopping at Catch Phrase. We are committed to providing you with the best possible shopping experience, including prompt order processing and reliable shipping services. Please review our shipping policy below:
All orders will be processed within 2-7 business days, excluding weekends and public holidays. Please note that order processing time does not include shipping transit time.
South Africa:
A Shipping Fee of R80 will be charged for orders below R500
Free Delivery for orders above R500
We work with reputable shipping carriers to ensure the safe and timely delivery of your orders. The carrier and shipping method will be determined based on your location and the size/weight of the package.
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.
Delivery times may vary depending on your location and the shipping method selected. Please note that delivery times are estimated and not guaranteed. Factors such as customs processes and unforeseen delays may impact the actual delivery time.
For international orders, please be aware that customs fees, taxes, and duties may apply upon arrival in your country. These additional charges are the responsibility of the customer. We recommend checking with your local customs office for more information regarding potential fees.
Once an order has been placed, it cannot be modified or canceled. Please review your order carefully before confirming the purchase.
If you have any further questions or require assistance regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to help!
