We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
As we utilize a print-on-demand model, returns are only accepted on items that are defective. Please make use of our size chart provided to ensure a proper fit.

If the received product is printed incorrectly, damaged or in a bad quality, please contact catchphrase28@outlook.com and attach photos of the errors. Our team will inspect the errors and have a replacement sent out as soon as possible.

To start a return, you can contact us at catchphrase28@outlook.com.
Please note that returns will need to be sent to the following address:
4283 Express Lane,
Suite ZA5246,
Sarasota, FL 34249

If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not The United States, shipping your goods may take longer than expected.

You can always contact us for any return questions at catchphrase28@outlook.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you have received the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

We will notify you once we've received and inspected your return to let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card Company to process/post the refund.

If more than 15 business days have passed since we've approved your return, please contact us at catchphrase28@outlook.com.